Customer Service

SERVICE EXCELLENCE SKILLS

SERVICE EXCELLENCE SKILLS

Kata kunci: Service excellence, pelayanan prima, Customer service  Graha Mustika Ratu, Jakarta | 15 – 16 Oktober 2019 | 09.00 – 16.00 WIB | RP. 3.200.000   Customer service officer  (petugas layanan pelanggan) merupakan ujung tombak perusahaan di jajaran depan (front liners) yang turut menentukan kesuksesan  usaha. Walaupun produk atau jasa sebuah perusahaan sudah unggul, perusahaan […]

Professional Receptionist – ALMOST RUNNING

Professional Receptionist – ALMOST RUNNING

Puri Denpasar Hotel, Jakarta | 28 Maret 2019 | Rp 1.650.000,-/orang

Customer Service Excellence

Customer Service Excellence

Kata kunci: CS, Customer service, pelayanan prima, pelayanan pelanggan Hotel Ibis/ Dreamtel, Jakarta | 01 – 02 April 2019 | Rp 4.350.000,-  Hotel Ibis/ Dreamtel, Jakarta | 06 – 07 Mei 2019 | Rp 4.350.000,- Hotel Ibis/ Dreamtel, Jakarta | 10 – 11 Juni 2019 | Rp 4.350.000,-  Hotel Ibis/ Dreamtel, Jakarta | 01 – 02 […]

CUSTOMER SERVICE EXCELLENT – Pasti Jalan

CUSTOMER SERVICE EXCELLENT – Pasti Jalan

CUSTOMER SERVICE EXCELLENT
Hotel Ibis Senen, Jakarta | 29 – 30 April 2019 | Rp 7.400.000,-

CUSTOMER SERVICE EXCELLENCE – Almost Running

CUSTOMER SERVICE EXCELLENCE – Almost Running

Hotel Menara Peninsula, Jakarta | 12 – 13 Maret 2019 | Rp. 3.750.000,-

PELAYANAN PRIMA (CUSTOMER SERVICES EXCELLENT) – Pasti Jalan

PELAYANAN PRIMA (CUSTOMER SERVICES EXCELLENT) – Pasti Jalan

PELAYANAN PRIMA (CUSTOMER SERVICES EXCELLENT)
Hotel Ibis, Jakarta | 18 – 19 Maret 2019 | Rp. 6.900.000 Per Peserta

SERVICE EXCELLENCE & HANDLING CUSTOMER COMPLAINT – Almost Running

SERVICE EXCELLENCE & HANDLING CUSTOMER COMPLAINT – Almost Running

HANDLING CUSTOMER COMPLAINT

Handling Customer Complaint & Improving Quality of Interaction – PASTI JALAN

Handling Customer Complaint & Improving Quality of Interaction – PASTI JALAN

Amaris Hotel/ Neo Hotel/ Santika Hotel, Jakarta | 07 – 08 Februari 2019 | Rp 5.225.000

HANDLING COMPLAINT AND PROBLEM SOLVING

HANDLING COMPLAINT AND PROBLEM SOLVING

HANDLING COMPLAINT AND PROBLEM SOLVING

TELLER EXCELLENCE – Almost Running

TELLER EXCELLENCE – Almost Running

Kata kunci: teller, teller excellence, teller profesional, teller bank Hotel Ibis/ Dreamtel, Jakarta | 27 – 28 November 2018 | Rp 4.250.000,- ALMOST RUNNING Hotel Ibis/ Dreamtel, Jakarta | 10 – 11 Desember 2018 | Rp 4.250.000,-     MANFAAT TRAINING ACHIEVING TELLER EXCELLENCE Teller adalah jantung dari operasional dalam setiap Bank, tanpa adanya keunggulan […]